Smart Guides

SmartGuides Index

This is an index of useful guides in handy tri-fold (smartguide) format. They can either be read online or printed in duplex.

Guide	Open	Overview
Pareto Powered Presentations		Create a template for pareto charts
Total Business Management		Quality management for small businesses
ISO 9000 Process Flowchart		Sequence Flow for building an ISO 9000 Quality Management System
Continuous Improvement Process		Compares Continual Improvement with ongoing Continuous Improvement Process
Customer Service		Concentric approach to Customer Service, focusing on three key areas
Lean Areas of Waste		Optional views of the 8 areas of waste in Lean Manufacturing and Lean IT
Six Sigma Health Tracker		Using Six Sigma and SPC to managing Diabetes. Version 7a  Health Tracker Tool   (International) Version 7b  Health Tracker Tool   (USA units)  See the sample monthly Health Report

Docno: qh-quality-training-doc-2013-0007 (Edition: 05-08-2014)